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How Air Conditioning Installers Can Get More Customer Reviews

By Jake Grainger · 25 September 2026 · 5 min read

Reviews are often the deciding factor when a homeowner chooses an installer. Most happy customers are willing to leave one; they just need to be asked at the right moment.

Ask at the right time

The best moment is when the system is running and the customer is pleased, at the end of the job.

Make it easy

Send a direct review link by text or email the same day. Fewer clicks means more reviews.

Use reviews everywhere

Share reviews on your website, social media and quotes.

  • Add a reviews section to your site
  • Turn great reviews into social posts
  • Mention your rating in ads

Reply to every review

Thank people, and handle any negative review calmly and professionally.

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